Swiss Federal Railways, Mastering a Information-Pushed Tradition with SAP BTP – Innovation Evangelism


Mastering Information Hygiene

Dependable knowledge is on the core of all digital transformation. Right here’s a terrific instance of how expertise might help just be sure you have a stable info basis for revolutionary new enterprise processes.

Swiss Federal Railways (SBB) is a winner of one of many prestigious 2023 SAP Innovation Awards, within the “Expertise Wizards” class. You may see their full entryv”Enabling a Information-Pushed Tradition by Integrating SAP Options with SAP Enterprise Know-how Platform” on the awards website.

SBB, one of many world’s main passenger and freight railway organizations, has made a big leap in knowledge administration and enterprise course of integration with the assistance of SAP Enterprise Know-how Platform.

Based mostly in Bern, Switzerland, SBB operates an unlimited built-in railway community that serves nearly 1,000,000 each day passengers. With a workforce of roughly 33,900 staff, the corporate confronted challenges managing knowledge throughout its divisions, which led to inefficiencies and sub-optimal knowledge hygiene. The necessity for a unified knowledge system was urgent, and the journey to a data-driven tradition began in 2017.

Finish-to-end strategy from suppliers to prospects

Working intently with Camelot ITLab, SBB launched into a strategic knowledge administration initiative rooted within the integration of SAP Grasp Information Governance (MDG) with the SAP Enterprise Know-how Platform. These instruments have been chosen to handle grasp knowledge all through its whole lifecycle, in addition to to facilitate end-to-end enterprise course of automation and integration.

A key goal of this initiative was to ascertain knowledge as an integral a part of the corporate tradition and automate processes wherever attainable. Consequently, there was a big want for a central system of fabric grasp knowledge to combine provider lifecycle absolutely and create high-quality Grasp Information.

The implementation of SAP Ariba and SAP Buyer Expertise has been instrumental in managing the total lifecycle of provider and buyer data, from registration to phase-out. The combination of those options with SAP MDG has resulted in vital course of efficiencies, a 60% improve in total knowledge high quality, and a 75% lower in course of variants by simplification and consolidation.

It’s all the time about individuals!

Past the numbers, the initiative has impacted the SBB’s workforce positively, lowering efforts for numerous departments concerning easy, repetitive work and enabling a stronger deal with complicated matters in knowledge high quality and governance.  The information administration division, as an illustration, is not slowed down by the necessity to examine irrelevant info or interact in double upkeep duties. This shift has enabled them to focus on extra intricate points of knowledge high quality and governance. Consequently, they’ve been in a position to preserve long-term knowledge high quality, benefiting departments comparable to procurement, gross sales, and finance by enhancing course of effectivity and considerably lowering knowledge quality-related points.

Moreover, this initiative has facilitated an organization-wide switch of information, notably within the enterprise sector. This enhancement empowers the group to independently deal with routine requests, together with knowledge modifications. The success of the initiative can be mirrored within the implementation of a data-centric undertaking methodology that promotes the harmonization of knowledge utilized throughout the group.

Higher knowledge = prepared for future innovation

SBB’s knowledge administration transformation story provides a glimpse into the facility of SAP’s options. The revolutionary use of SAP Enterprise Know-how Platform and its related instruments demonstrates how organizations can leverage expertise to foster a data-driven tradition, optimize enterprise processes, and improve their service supply in at present’s fast-paced and ever-changing enterprise panorama.

As PatricBinzegger, Lead Cross Information and Structure, SBB AG places it:

“A extremely built-in knowledge panorama is essential for transformation success at SBB, because it lays the inspiration for automated enterprise processes, elevated effectivity, and extra flexibility to satisfy buyer expectations.” 

For extra particulars, try the SBB Success Story: From Technique to Execution – Transformation to a Information-Pushed Group and Information Administration for a Information-Pushed Firm: Case Research – CAMELOT Weblog.


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